no workflow emails are coming out of the system WITH wf_notifications.mail_status IS SET TO NULL
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5079
2007-JAN-30 14:04:40
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Moderator
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Registered On: Mar 2006
Total Posts: 267
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ISSUE:
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all of a sudden no worflow emails are coming out of the system
all new rows in wf_notifications.mail_status IS SET TO NULL ... (should be set to MAIL)
SOLUTION:
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navigate to:
System Administrator -> Workflow : Administrator Workflow -> Administration
and make sure that:
Workflow System Administrator: SYSADMIN
or
Workflow System Administrator: *
and
Notification Style: HTML mail with attachments
WHAT CHANGED:
A programmer updated Workflow Configuration changing "Workflow System Administrator" to SYSADMIN
and it defaulted to "Do not send me mail" in Notification Style field.
NOTE:
if you can't change this page set the Workflow System Administrator temporary to your USERNAME:
select * from WF_RESOURCES
where text like 'SYSADMIN';
update WF_RESOURCES
set text = 'YOUR_USERNAME'
where name = 'WF_ADMIN_ROLE'
and type = 'WFTKN';
commit;
RESEARCH:
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To resent notification:
update wf_notifications
set status ='OPEN', mail_status ='MAIL', end_date = NULL
where notification_id=168476;
Plus with WorkFlow 2.6, you have to :
wf_xml.enqueueNotification(168476);
commit;
and confirm that queue WF_SMTP_O_1_QUEUE is started